All sales are final, so we don’t offer returns or exchanges for change of mind. The one exception is defective items: if something arrives with a manufacturing defect, contact us within 48 hours of delivery and we’ll assess it. Please review the full details on our Return Policy page.

Once your order is processed, delivery within the UAE takes 1–2 business days, and international delivery takes 3–6 business days.

We ship worldwide. If you don’t see your country at checkout, send us a quick message at hello@luxyhijab.com and we’ll be happy to add it.

Many countries apply import duties or customs fees on incoming parcels. These vary by country and are calculated from the package’s weight and size. As they are set by your local customs authority, we can’t predict or include them. Any import, customs, or duty charges are the customer’s responsibility.

Once your order ships, we’ll email you a tracking number. You can also track it anytime on our Track Order page.

We accept major credit and debit cards through secure checkout, as well as Cash on Delivery (COD) for orders within the UAE.

To keep your hijabs looking their best, hand wash in cold water with a gentle detergent, avoid wringing, and hang to dry. Iron on low heat if needed, and always check the care note included with delicate fabrics.

Most of our hijabs are generously sized for easy, versatile styling. Exact dimensions are listed on each product page — many rectangle scarves measure approximately 70 × 180 cm.

Every order arrives in our signature designed box, making it ready to gift to someone you love.

We’re here to help. Email us at hello@luxyhijab.com or reach out through our Contact page, and we’ll get back to you as soon as possible.